votenza logo votenza logo
Dealer
“Since technology changes so quickly why would I
sign a 3 year contract? If their product is good I'll
stay because I want to, not because I have to.”
General Manager
“I know our database of customers is our best source
of new business. I just wish there was an easier way
to get to at them with a promotional message.”
General Sales Manager
“Sales appointments are our lifeblood. I want to know
how many we have today, tomorrow, whenever. And
I need to know when they're scheduled, who
confirmed then, did they show up and did they buy.”
Sales Manager
“My current system doesn't easily show if my sales
rep got a phone number, an email address or even a
street address. And I'm sure I'd be asking way too
much to know if the address was even mailable.”
F & I Manager
“It's not easy to figure out which customers warranties
are expiring. I wish I knew who they were and even
more so, I wish I could easily get in touch with them,
at the right time.”
Internet Sales Manager
“When we send an email blast I want to know exactly
who emailed me back, who called, who showed up on
my lot, who bought and how much they spent.”
Service Director
“It's ridiculous that we don't get all of our customers
in for their first service. We need a process and we
need it now.”
Advertising Manager
“We know we need to do a better job getting email
addresses but my CRM doesn't do anything at all to help me.”
Dealer
“My database is my best source of revenue. Why
don't the people at my CRM understand that?”
General Manager
“My sales department and my internet department
use different CRM systems. I want one that both
departments can use and that I can easily track.”
General Sales Manager
“I want to see all of today's Floor, Internet, Phone
and Business Development opportunities on a single,
easy to understand screen.”
Sales Manager
“Our managers have to sign in separately to access
other 3rd party systems to track internet leads, phone
calls, trade evaluations and to desk deals. CRM
ought to have a single sign in.”
F & I Manager
“I really try to get in touch with customers that bought
a vehicle last month but didn't buy a service contract; I
know I need to do it, I just never seem to have time.”
Internet Sales Manager
“I want my manufacturer leads, website leads and all
other 3rd party leads to come into a single system
that can round robin based on a lead provider, make,
vehicle type and sales rep.”
Service Director
“Service reminders are being sent to customers that
haven't been here for over 2 years!. They shouldn’t
even be getting reminders; they should be getting
lost service offers.”
Advertising Manager
“Advertising to our database makes sense even in good
times but right now it's the best way to drive traffic. If
I could target the right customer, at the right time, we
can make something happen.” 

                            $('#s1').cycle({ 
                                fx:     'fade', 
                                speed:   1500, 
                                timeout: 8000, 
                                next:   '#s1', 
                                pause:   1 
                            });
Making Money with CRM - Right Now!

Do you know the
“Top 5 Revenue Generating Tools”
your CRM contains?

Want some hints?

First Team Auto Mall – Roanoke, Virginia
“It is exactly what I wanted, an opportunity to correct situations before the manufacturer’s surveys arrive to the customer. By the way, our CSI score
for the month of December was Number One in the District and the Region.”
Gary Baber, Service Director

DrivingSales.com – Vendor Ratings
“The best way to put it is WOW! We have been able to reduce our advertising
budget by 20% so far, and think we can get to 30% to 35% reduction, while
increasing sales in front and back.”
General Manager

DrivingSales.com – Vendor Ratings
“From sales to service to finance and parts, we can create highly effective
campaigns quickly and easily……and drill down to the specific customers
per offer. This tool will make you money and save you money.”
General Manager

Outten GM – Hamburg, Pennsylvania
“Votenza is by a mile the greatest marketing tool I’ve ever used or seen.
Our rate of response on these emails and reminders is ridiculously good.
Pound for pound this is the greatest on the market today”!
Rick Yanac, Service Director

DrivingSales.com – Vendor Ratings
“I can say that I got measurable results and sales from my very first marketing campaign. It made a positive difference to my December sales. It was the best
month of the quarter for overall sales and gross profit.”
General Sales Manager

Staunton Auto Group – Staunton, Virginia
“Through its power promotions function…, it solicits measurable business based on customer behaviors…It’s one of the few tools that deliver a confident ROI. Hats
off to the folks at Votenza, they get it.”
Patrick Janes, General Manager

DrivingSales.com – Vendor Ratings
“It gives real time info for our management to effectively manage our sales team.
Daily work plans, automated follow-up, help to eliminate deals falling through
the cracks. Everyone should have this tool if you want to move the needle.”
General Manager

Infiniti of Chantilly – Chantilly, Virginia
“One result has been that Infiniti of Chantilly was named the #1 Infiniti
dealerships in the Washington DC Metro area in customer satisfaction for
both sales and service.”
Reggie Brown, Chief Executive

DrivingSales.com – Vendor Ratings
“The Votenza system is an excellent tool for the dealership and it makes
you money!! The staff has many years of auto experience and offers valuable ideas on a regular basis.”
General Manager

DrivingSales.com – Vendor Ratings
“It is very user friendly as well as accurate with its statistical analysis
of your day to day business. It takes the guess work out of follow up and makes
the sales consultant as well as the managers accountable.”
General Sales Manager

Courtesy Acura - Littleton, CO
“Our gross is up, 425k HIGHER vs. YTD 2006, Closing % is stronger than it was last year, and our CSI is getting better every month....especially in service. Votenza was the tool that we needed to control our business, and it is paying dividends.”
Sterling Dixon, General Manager 

                                        $('#s2').cycle({ 
                                            fx:     'scrollUp', 
                                            speed:   1500, 
                                            timeout: 16000, 
                                            next:   '#s2',
                                            pause:   1 
                                        });
votenza