Numerous studies have proven that new customers who show up for their first service appointment are nearly three times more likely to return for future services.

Votenza utilizes your sold customer database to automatically contact new customers with reminders to schedule and attend their first service appointment.

Votenza will automatically generate follow-up messages from your Service Writer and Service Manager to 100% of your warranty and customer pay repair order customers to thank them for their business.

For "CSI measured" RO's, additional follow-up is generated on behalf of your Service Manager or Director.

If your customer is on the National Do Not Call Registry, you are not permitted to call them once eighteen months passes from the time they make a purchase. Since most car buyers won't be ready to purchase again for at least three years, you can effectively keep your DNCR customers on a legal call status until they are back in an auto buying cycle by getting them into the dealership for service and scrubbing your service data against your sales data.